Shipping policy
Shipping Policy
Welcome to SORIXA STORE. We are committed to delivering your orders quickly, safely, and efficiently.
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
Shipping Time
Estimated delivery times may vary depending on your location:
- Local Orders: 3–7 business days
- International Orders: 7–21 business days
Please note that delays may occur during holidays, high order volumes, or due to courier issues beyond our control.
Shipping Fees
Shipping costs are calculated at checkout based on your location and selected shipping method.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS to monitor your delivery status.
Incorrect Address
Please ensure your shipping address is correct before placing your order. SORIXA STORE is not responsible for orders shipped to incorrect addresses provided by customers.
Lost or Delayed Packages
If your package is delayed or lost in transit, please contact us and we will do our best to assist you with the courier service.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with clear photos of the item and packaging.
Contact Us
For any shipping-related questions, contact us at:
Email: emmanueladerounmu855@gmail.com
Store Name: SORIXA STORE
Thank you for shopping with SORIXA STORE.